Accessibility Statement

Effective Date: September 1, 2026
Last Updated: September 1, 2026

Our Commitment to Accessibility

Afepa Behavioral Health & Wellness Services is committed to providing an inclusive and accessible digital experience for all patients, prospective patients, families, caregivers, and website visitors.

We believe everyone should have meaningful access to information about mental health services and should be able to navigate our website as independently as possible.

We are continually working to improve the accessibility, usability, and clarity of our website and digital content.

Our Accessibility Goals

We strive to make our website accessible to people with a wide range of disabilities, including individuals who use:

• Screen readers
• Keyboard navigation
• Magnification or zoom technologies
• Speech recognition software
• Alternative input devices
• Other assistive technologies

Our accessibility efforts may include:

• Providing meaningful alternative text for relevant images
• Using clear headings and descriptive page structures
• Supporting keyboard navigation
• Maintaining readable text and sufficient color contrast
• Providing descriptive links and buttons
• Avoiding unnecessary accessibility barriers
• Improving forms and interactive elements
• Supporting accessible digital documents when possible
• Reviewing and improving website accessibility over time

Accessibility Standards

We aim to follow recognized accessibility best practices, including applicable Web Content Accessibility Guidelines (WCAG) principles.

Accessibility requirements can vary depending on the type of organization, services provided, jurisdiction, and applicable law. We therefore do not represent that every page or feature of the website currently conforms to every accessibility standard.

Our goal is continuous improvement and meaningful accessibility.

Alternative Ways to Access Information

If you are unable to access information on our website because of an accessibility barrier, please contact us.

We will make reasonable efforts to provide the information or assistance you need through an alternative communication method when available.

Accessibility Feedback

We welcome feedback from people who experience accessibility barriers on our website.

If you encounter a problem, please tell us:

• The webpage or feature where the problem occurred
• What you were trying to do
• The accessibility barrier you experienced
• The type of device, browser, or assistive technology you were using, if known
• Your preferred method of contact, if you would like us to respond

Please contact:

Afepa Behavioral Health & Wellness Services
Location: North Wales, PA 19454
Phone: +1 (267) 551-6424
Email: support@afepabehavioralhealth.com
Office Hours: 9:00 AM–6:00 PM

We will review accessibility concerns and make reasonable efforts to address identified barriers.

Telehealth Accessibility

Because Afepa Behavioral Health & Wellness Services provides virtual psychiatric and behavioral health services, accessibility of telehealth technology is an important part of our patient experience.

If you have a disability that affects your ability to participate in a virtual appointment, please let us know when scheduling or before your appointment. We will work with you to identify reasonable options or accommodations as appropriate and available.

Ongoing Improvements

Website accessibility is an ongoing process.

We periodically review our website and digital experiences to identify opportunities for improvement. As technology, accessibility practices, and applicable requirements evolve, we will continue working to improve access for our patients and visitors.

Contact Us

If you have questions or concerns regarding accessibility, please contact us:

Afepa Behavioral Health & Wellness Services
North Wales, PA 19454
Phone: +1 (267) 551-6424
Email: support@afepabehavioralhealth.com
Office Hours: 9:00 AM–6:00 PM

Everyone deserves access to compassionate mental healthcare. We are committed to making that access as inclusive and accessible as possible.