FAQ’S

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Frequently Asked Questions About Our Care

We understand you may have questions about our services, appointments, and policies. Find clear and helpful answers below to guide your journey.

Appointments & Booking

You can schedule your appointment by visiting our website, using the Headway or Grow Therapy platforms, or contacting our office directly for assistance.

Your first appointment includes a comprehensive psychiatric evaluation where your provider discusses your symptoms, history, and concerns to develop an accurate diagnosis.

Initial evaluations typically last 60 to 90 minutes, while follow-up appointments generally range from 15 to 30 minutes, depending on your needs.

We offer flexible scheduling options including some evening and early morning appointments to accommodate your work and family responsibilities.

Our Services & Care

We provide psychiatric evaluations, medication management, behavioral health services, telepsychiatry consultations, and follow-up care through secure virtual appointments.

We provide psychiatric care for adults and adolescents, and we recommend contacting our office to discuss specific age requirements for treatment.

We treat anxiety, depression, ADHD, PTSD, bipolar disorder, mood disorders, insomnia, stress, and behavioral disorders through compassionate, evidence-based care.

Yes, combining medication management with behavioral health services often provides the most comprehensive and effective treatment for many mental health conditions.

Privacy & Security

All patient information is protected by strict confidentiality laws and privacy practices that ensure your personal health data remains secure at all times.

Yes, all virtual appointments are conducted through encrypted telehealth platforms that meet healthcare privacy standards and protect your confidentiality.

Only your provider and authorized staff have access to your medical records, and your information is never shared without your explicit consent.

Your provider conducts virtual sessions from a private location, and our platform uses encryption technology to ensure your appointment remains confidential.

Pricing & Payment

We accept most major credit cards, health savings accounts, and flexible spending accounts for payments not covered by insurance.

We accept many insurance plans and work with Headway and Grow Therapy to help you maximize your coverage and minimize out-of-pocket costs.

The cost of appointments varies depending on the type of visit, and we recommend contacting our office for specific pricing information.

Yes, you can use your flexible spending account or health savings account to pay for psychiatric services at our practice.